Signature Interiors Shipping and Return Policy
Signature Interiors and Gifts values your satisfaction, and we are confident that you will be completely satisfied with your purchase. It is our goal to exceed your expectations with every purchase that you make. In the event that you are not completely satisfied with your online purchase, the following procedures are in place to avoid confusion. We reserve the right to refuse returns that have been damaged or altered in any way. We also reserve the right to refuse service to anyone who in our opinion, makes excessive returns and exchanges.
Signature Interiors and Gifts accepts payment in the forms of Visa, Matercard, Discover Card and Paypal.
General Shipping Information
Merchandise will be shipped using the best means possible. Merchandise will be shipped using standard ground, unless other arrangements have been made with the customer. Shipping charges are included in the cost of the merchandise unless otherwise indicated. Signature Interiors and Gifts ships only within the continental United States. Please call customer service at 732-868-8355 for arrangements outside of these parameters. Sales tax is not included in the cost of the goods and will be applied where applicable.
If more than one item is being ordered and sent to the same address, please contact us and where possible we will deduct the additional shipping fee(s).
All returns must be accompanied by a Return Authorization Form which can be downloaded from this page. No exceptions will be made. All returned jewelry must be postmarked within seven (7) days of receipt in order to return. All non-jewelry merchandise must be postmarked within fourteen (14) days of receipt in order to return. All returned merchandise must be returned with original tags and labels in place. All returned merchandise must be insured for full retail value of the goods with the carrier. Choice of return carrier is at the discretion of the customer. A full refund will be issued to the purchaser in the manner of original payment less the shipping fee originally applied. Returns must be sent to: Signature Interiors and Gifts, 16 Mount Bethel Road, Suite 216, Warren, NJ 07059.
If our Merchandise Arrives Defective
Please contact our customer service number at 732-868-8355 within seven (7) days of receipt as to the nature of the defect. Please include your name, order number, address, phone and email address. Please include a Return Authorization Form (RA) with the return, which can be downloaded from this page. An RA must be included for a valid return. No exceptions will be made. Signature Interiors and Gifts will pay for all shipping and insurance costs on defective merchandise. Please let us know if you would like a replacement (if possible) or if you would like a refund which will be applied to your original method of payment. Slight color variation is not considered to be a defect. Photographs in our on-line catalogue do not claim to represent an exact image of merchandise in regard to coloration. We have made a sincere effort to show true representation of products and are not liable for misrepresentation in regard to photographic images.
Final Sale and Clearance Items
Clearance Items are not returnable. All clearance items clearly show the imperfection in the product detail photographs. Please call us for further information regarding additional product clarity. We will be glad to answer any questions or provide additional photographs.
Signature Interiors and Gifts ships only within the continental United States. Please call for shipping arrangements outside of these parameters.